Privacy Policy


My Tax Returns is a solution by Concore Business Services Private Limited (hereinafter referred to as “mytaxreturns” or “website” as the context may provide).

Intent and scope of this document

At mytaxreturns we give utmost importance to your information and data you share with us. We understand the criticality of your sensitive information and ensure best possible security and confidentiality measures to protect it from any sort of infringement, use or misuse. As a result, we thrive to make our clients feel comfortable while availing our services.

In the due process of rendering better services to you as well as to enhance the user experience, we collect certain information from you. Hence, this document covers all possible aspects relating to such information. We advise you to read this Privacy Policy and the terms and conditions of our website prior to usage.

Please note that whenever you use our website i.e. or access our digital advertisements, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collection

  • The website may require you to submit your personal information (such information may include particulars such as your full name, father’s name, address, e-mail ids, date of birth, PAN, etc.). These information are generally sought from you to provide access to our varied services, regardless of the extent to which such services are utilized by you. Some of these information may include particulars which are essential for initiating your service requests. We may also send communications such as order confirmation or information about the status of your return.
  • Information may also be collected without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.
  • In order to prepare your income tax return and to file your return on your behalf or, to provide advice about tax matters, we may collect information about your income, deductions, credits, etc.

Extent of use

Except as otherwise stated, we may use information your information to improve the content and overall client experience on our website and for internal marketing, analysis and training purposes. Your information may be used for communicating to you any information/ documents you may request from us. We may use service companies on our behalf to perform services for you but these companies are not allowed to use your information for their own purposes. We may retain copies of your completed and filed tax returns in accordance with out data management policies.

We do not disclose any information you provide to any third parties or other government departments except where:

  • Such sharing of information are necessary to fulfill your service requests (refer paragraph 'Assisted e-filing services' for more information), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy.
  • Required by applicable laws, courts orders, or government regulations.
  • You give us permission to do so.

Assisted e-filing services

When you opt for assisted e-filing of your Income-tax return, mytaxreturns may request you to provide certain relevant information which maybe forwarded to a tax expert empaneled by mytaxreturns. We ensure that Experts empaneled by mytaxreturns are equally compliant with the terms of this Privacy Policy. Further, your information may be shared with e-return intermediary (“ERI”) (an entity specifically authorized by the Government of India) for the purpose of accessing your information or uploading your return. Such ERIs empaneled by mytaxreturns are equally compliant with the terms of this Privacy Policy, in addition to strict compliance requirement provided by the Government of India in relation to information security and safety of clients.

In addition to the above, we may take reasonable steps to update or rectify your personal information through access of information provided by you to this website by way of rights available to an ERI, however such access would be subject to laws and regulations applicable on an ERI.

Information Security

We understand that it is our prime responsibility to protect your personal information and other information related to your income tax return from unauthorized use, misuse, disclosure, unauthorized alteration or deletion. We use industry-recognized security safeguards, coupled with our own security procedures and practices. Whenever we prompt you to transmit sensitive information, such as tax return or payment credentials, we encrypt your information as it is transmitted to us.

Other Websites may contain links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit separately.

Changes to Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). In any circumstances, we recommend you to keep visiting this Web page to keep yourself updated about any changes that may occur to this Privacy Policy.